QuietTime Magic Headband

Q: How should I wash the QuietTime Magic Headband ?

A: Caring for your QuietTime Magic Headband ensures it remains fresh and functional. Here's how to keep them in tip-top shape:

1. Remove the Electronic Components: Before washing, carefully remove the Bluetooth module and speakers from the headband, as these parts are not water-resistant.
2. Hand Wash for Best Results: Gently hand wash the headband in cool or lukewarm water using a mild detergent. Avoid using bleach or fabric softeners, as these can degrade the fabric's quality and comfort over time.
3. Machine Wash Instructions: If you prefer machine washing, place the headband in a mesh laundry bag to protect it. Use a gentle cycle with cold water and a mild detergent.
4. Air Dry: Lay the headband flat to air dry. Do not use a tumble dryer, as high heat can damage the material and affect the fit. Avoid direct sunlight, which can fade the fabric over time.
5. Reinsert the Electronics: Once the headband is completely dry, carefully reinsert the Bluetooth module and speakers according to the instructions provided. Make sure they are securely positioned for optimal sound quality and comfort.

Q: What devices are compatible with the QuietTime Magic Headband ?

A: The QuietTime Magic Headband is designed to seamlessly integrate into your lifestyle, ensuring you can connect with a wide range of devices for an uninterrupted listening experience. Here’s how they fit with various devices:

• Smartphones and Tablets: Whether you're using an iOS or Android device, the QuietTime Magic Headband effortlessly connect via Bluetooth. Enjoy your favourite music, podcasts, or meditation apps whether you're lying in bed or on the move.
• Computers: Compatible with both Mac and Windows PCs, the headphones can enhance your work-from-home setup or relax you with soothing sounds as you wind down. Ensure your computer's Bluetooth is active, and connect just as you would with any other Bluetooth-enabled device.
• Smart TVs and Gaming Consoles: Experience immersive audio without disturbing those around you by connecting your SerenityPro Headphones to your Bluetooth-enabled smart TV or gaming console. Perfect for late-night movies, gaming sessions, or keeping up with your favorite shows.
• MP3 Players and Other Bluetooth-Enabled Devices: If your device supports Bluetooth audio output, it's compatible with the QuietTime Magic Headband . This includes MP3 players, certain e-readers, and more, offering you a wide range of listening options.

For devices without Bluetooth functionality, you can use a Bluetooth transmitter to convert any 3.5mm audio-out jack into a Bluetooth transmitting device. This allows you to enjoy the benefits of your QuietTime Magic Headband with virtually any audio source.

Note: Always ensure your QuietTime Magic Headband is fully charged and your device’s Bluetooth is on. For optimal performance, keep your device within a 33-foot (10-meter) range of the headphones.

Q: How can I return the QuietTime Magic Headband if I'm not satisfied?

A: Your satisfaction with the QuietTime Magic Headband is our top priority. If you’re not entirely happy with your purchase, we offer a 30-Day Return Policy for a full refund or exchange. Here’s how our return process works:

• Eligibility: Returns must be initiated within 30 days of the purchase date. To be eligible for a return, your QuietTime Magic Headband must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase.
• Initiating a Return: To start a return, contact our customer support team at support@flexfitlifestyles.com with your order number and the reason for the return. We will provide you with a Return Merchandise Authorisation (RMA) number and return instructions.
• Shipping: Once you have your RMA number, pack the headphones securely in their original packaging and include any accessories, manuals, and documentation that came with the product. Write the RMA number clearly on the outside of the package to ensure prompt processing of your return.
• Refund Process: After we receive and inspect your return, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
• Exchanges: If you need to exchange the product for the same item, send us an email at support@flexfitlifestyles.com. The process for shipping exchanges will be similar to that for returns.

We aim to make the return or exchange process as smooth as possible. If you have any questions or need assistance, please don’t hesitate to contact our customer support team.